Terms & Conditions

Refunds / Exchanges

All sales are final and tickets are non-refundable and cannot be exchanged or returned after purchase. You will be sent an online confirmation via email, this must be printed or shown via smartphone to gain entry.

Conditions of Entry

Rugeley Rocks Festival has a number of conditions of entry. If you are refused entry for any reason, no refund will be offered.

Photography / Videography

By entering the ticket areas you give your consent to being photographed or filmed as a member of the audience. This may be used for promotional activity.

Lineup Disclaimer

Management reserve the right to add, withdraw or substitute artists, and to vary the advertised programme if necessary.

Challenge 25

Rugeley Rocks operates a challenge 25 policy. If you look under 25, you will be asked to provide suitable ID to our security staff in order to purchase alcohol.